Hi there, my name is Suzanne Parkes and I am Jeff Sparrow's assistant and a Castle Mortgage Group Client Care Specialist. I am pleased to coordinate the smooth transition between Castle Mortgage Group, you as our valued client, your real estate lawyer, your real estate agent, your home insurance provider and anyone else directly involved in your home purchase of refinance.
I am in regular contact with all parties involved in your mortgage financing to ensure that everything goes as smoothly as possible - so you don't have to worry that things are being looked after. I am pleased to answer all your questions during the process to ensure that everything is explained as completely as possible so at no time do you feel "out of the loop".
I look forward to working with you and am pleased to be your Client Care Specialist.